Drive Customer Enablement Strategy – CRM Assessment

Home » Drive Customer Enablement Strategy – CRM Assessment

Drive Customer Engagement

Incorporate the cross functional collaboration necessary to successfully manage a customer enablement strategy through technology solutions like CRM, marketing automation, and commerce solutions. Levementum brings best-in-class, well thought out approaches designed to address challenges that will get your customer engagement strategy driving like a dream.

Foster Growth With The Right Perspective

With the rise of mobile and social technologies, customers are now more powerful than ever. Their always-connected status and ability to find information in seconds puts them in control of their own experience, and this trend has forced businesses to rethink how they engage and connect with their customers. By developing relevant and consistent communication throughout the customer experience, businesses have an opportunity to engage with their audiences like never before. In order to survive today's ever-changing landscape, businesses need to create real-time, personalized experiences that reach customers just as they need them. The process of a Health Assessment aligns vision to strategy, fostering growth and aligning business processes to technology.
Levementum provided us with the business process optimization skills and clarity needed to advance our CRM implementation. The systems they created have led to increased productivity, improved visibility, and more accurate sales projections. The Levementum team was very knowledgeable and trustworthy, and is a key enabler for our continued success.
Kelli Davis, CIO, Castlebranch

Customer Engagements Expand Across Clouds

The scope of effective of customer engagements have expanded beyond CRM for sales management to encompass every touch point along a customer’s journey with a brand.

Digital marketing and commerce solutions like Marketing Cloud and Commerce Cloud are driving technology spend and projects targeted at greater value earlier and across the entire customer lifecycle. Cross-cloud integrations are driving innovation and providing a superior customer experience from first touch through avid fan.

For this reason and others, Levementum has built dedicated teams to support Salesforce’s entire product spectrum to incorporate the scope of expertise and offer a customized solutions to meet challenges, budgets and timelines of your organization. Get the updates you need, the changes you want and the reporting required to guide decision making toward meeting business objectives – all at your pace.