The Health Assessment provides an in-depth look at the organization and compares the current environment against best (and worst) practices for customer engagement cross a variety of industries. The assessment focuses on the critical components of a comprehensive business process strategy.
Together with Levementum, the deep dive review will lead to identification of gaps, bottlenecks and opportunities in your business critical applications. Identification of key information within the customer engagement platforms, such as Salesforce, Marketing Cloud and Commerce Cloud, within the organization will determine the recommendations presented.
The outcome of the health assessment is a comprehensive recommendation. This recommendation empowers the decision makers to effectively determine the most appropriate course of action that aligns to the strategic objectives of the organization.
Levementum provided us with the business process optimization skills and clarity needed to advance our CRM implementation. The systems they created have led to increased productivity, improved visibility, and more accurate sales projections. The Levementum team was very knowledgeable and trustworthy, and is a key enabler for our continued success.
Digital marketing and commerce solutions like Marketing Cloud and Commerce Cloud are driving technology spend and projects targeted at greater value earlier and across the entire customer lifecycle. Cross-cloud integrations are driving innovation and providing a superior customer experience from first touch through avid fan.
For this reason and others, Levementum has built dedicated teams to support Salesforce’s entire product spectrum to incorporate the scope of expertise and offer a customized solutions to meet challenges, budgets and timelines of your organization. Get the updates you need, the changes you want and the reporting required to guide decision making toward meeting business objectives – all at your pace.