The Health Assessment provides an in-depth look at the organization and compares the current environment against best (and worst) practices for customer engagement cross a variety of industries. The assessment focuses on the critical components of a comprehensive business process strategy.
Together with Levementum, the deep dive review will lead to identification of gaps, bottlenecks and opportunities in your business critical applications. Identification of key information within the customer engagement platforms, such as Salesforce and SugarCRM and within the organization will determine the recommendations presented.
The outcome of the health assessment is a comprehensive recommendation. This recommendation empowers the decision makers to effectively determine the most appropriate course of action that aligns to the strategic objectives of the organization.
CMOs are driving technology spend and influencing decisions in customer engagement strategies. For this reason and others, Levementum has expanded our scope of offerings to include Salesforce Marketing Cloud. With the addition of a Marketing Cloud practice, Levementum now offers the full spectrum of expertise on for Salesforce products.
If you are comfortable with your CRM performance, but could use support for Salesforce.com or SugarCRM, you have options with Levementum. Optimize your CRM with support services built for your needs. Levementum's support programs offer a customized solution to meet the needs and budget of your organization. Get the updates you need, the changes you want and the reporting required to guide decision making toward meeting business objectives - all at your pace.
Levementum provided us with the business process optimization skills and clarity needed to advance our CRM implementation. The systems they created have led to increased productivity, improved visibility, and more accurate sales projections. The Levementum team was very knowledgeable and trustworthy, and is a key enabler for our continued success.
If you need to implement a customer engagement strategy, discovering your needs and tying that to a vision that aligns with business objectives is critical for long-term success. Built to help decision makers make strategic decisions with best practices and a proven methodology in place that will kickstart a company's newest customer engagement initiatives.