Drive Customer Enablement Strategy – CRM Assessment

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Drive Customer Engagement

Incorporate the cross functional collaboration necessary to successfully manage a customer enablement strategy through technology solutions like CRM, marketing automation and predictive intelligence. Levementum brings best-in-class, well thought out approaches designed to address challenges that will get your customer engagement strategy driving like a dream.

Foster Growth With The Right Perspective

With the rise of mobile and social technologies, customers are now more powerful than ever. Their always-connected status and ability to find information in seconds puts them in control of their own experience, and this trend has forced businesses to rethink how they engage and connect with their customers. By developing relevant and consistent communication throughout the customer experience, businesses have an opportunity to engage with their audiences like never before. In order to survive today's ever-changing landscape, businesses need to create real-time, personalized experiences that reach customers just as they need them. The process of a Health Assessment aligns vision to strategy, fostering growth and aligning business processes to technology.

Review. Optimize. Expand.

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Customer Engagement Expands Beyond CRM

The scope of effective of customer engagements are expanding rapidly beyond CRM for Sales Management / Sales Force Automation to encompass the full journey of a customer with an organization.   Digital marketing and marketing automation technologies are driving technology spend and projects targeted at greater value earlier in the customer lifecycle, while Customer Service/Support/Field Service are driving technology investment to provide a better customer experience post sale.

CMOs are driving technology spend and influencing decisions in customer engagement strategies. For this reason and others, Levementum has expanded our scope of offerings to include Salesforce Marketing Cloud. With the addition of a Marketing Cloud practice, Levementum now offers the full spectrum of expertise on for Salesforce products.

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Think Big. Start Small. Move At Your Pace.

If you are comfortable with your CRM performance, but could use support for Salesforce.com or SugarCRM, you have options with Levementum. Optimize your CRM with support services built for your needs. Levementum's support programs offer a customized solution to meet the needs and budget of your organization. Get the updates you need, the changes you want and the reporting required to guide decision making toward meeting business objectives - all at your pace.

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Levementum provided us with the business process optimization skills and clarity needed to advance our CRM implementation. The systems they created have led to increased productivity, improved visibility, and more accurate sales projections. The Levementum team was very knowledgeable and trustworthy, and is a key enabler for our continued success.
Kelli Davis, CIO, Castlebranch

No Solution? No Problem.

If you need to implement a customer engagement strategy, discovering your needs and tying that to a vision that aligns with business objectives is critical for long-term success. Built to help decision makers make strategic decisions with best practices and a proven methodology in place that will kickstart a company's newest customer engagement initiatives.