Levementum Customers
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Featured Customers
Levementum Implements SugarCRM at Brighthouse
Key Challenges
Due to competition and complexities in the CableTV/MSO industry Bright House Networks required greater visibility in to the myriad of activities related to customer acquisition, service deployment, and ongoing support. They suffered from having a complex network of customers, engineers, construction resources, and customer support staff, whereby coordinating and communicating were uniquely challenging due to the diversity of processes and systems in use. This resulted in duplicate opportunities, poor cycle time, price erosion, and an inability to measure ROI for a specific opportunity or a specific Customer. In addition, they found it difficult to track and manage contracts and SLA's.
Solution
Brighthouse Networks chose SugarCRM, the leading open source CRM solution, and Levementum as the solution to these key business and competitive challenges. Their delivery goal was an “information-integrated� business process that spans multiple organizations, leveraging a “Customer Information Bus�.
Results
Levementum delivered a cohesive solution based on SugarCRM that was fully integrated with critical information systems and is a platform for process expansion – not simply a utility. Compared with traditional CRM solutions, SugarCRM was successfully delivered with the promise of high quality, quick delivery, and low cost.
A wildly successful implementation.
Geoffrey Mobisson, Managing Partner, Levementum
Why Levementum
Levementum, as SugarCRM's fastest growing U.S. partner, not only has the expertise of the SugarCRM platform, but also lead a well orchestrated training and adoption program. Levementum prides itself in not only being the technology experts, but in also understanding your business and its unique challenges and through an adoption focused approach to implementation ensure your success in implementing not only the software, but change for the better. Levementum is a proven leader in bringing open source to the enterprise.
Levementum Implements Model N for Global Semiconductor Manufacturer
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Zilog selected Levementum to implement the Model N High Tech Revenue Management Suite to manage its quote-to-order processes and boost demand creation within both its direct and distribution channels.
Solution
The solution enables Zilog to price consistently across channels and regions and to apply appropriate contract terms and distributor margins. The company also expects to see a significant reduction in quote cycle time as the result of implementing Model N’s online quoting capability. And by using Model N to tie together opportunities, registrations, quotes, orders, and debits and automatically reconcile these against POS data, Zilog now has a scalable infrastructure that will allow it to grow its business and better serve its customers and channel partners while protecting margins.
Results
The Model N Suite’s superior functionality and closed-loop platform made it the right choice to help us increase design wins and acquire new customers. Model N is already being utilized by more than 150 Zilog and distributor end-users worldwide and is helping strengthen focus on both internal and channel demand creation.
Levementum’s leadership and knowledge of both Model N and our industry were instrumental in Zilog executing this initiative in less than three months.Mike Speckman, Vice President of World Wide Sales, Zilog
Why Levementum
Levementum provided the leadership and knowledge of both Model N development and the semiconductor industry that was instrumental in Zilog executing this initiative in less than three months. Levementum was the clear choice as the premier consulting partner of Model N when it comes to customization, development and implementation.
About Levementum
Levementum is a leading open-source professional services firm focused on delivering world-class implementations of ERP, CRM, BI and systems integration solutions. Levementum has partnered with key open-source software companies to deliver results-orientated solutions to our customers. Our approaches are driven by business needs, creating strong business and IT partnerships, and clarifying the many complex technology challenges companies face. Levementum brings certainty to results by blending its technical expertise in systems and data with its understanding of business processes and organizations. At Levementum, we approach every engagement with a commitment to basic business fundamentals and delivering a realistic strategy for achieving your desired results. Please visit our website at http://www.levementum.com
