Drive your Salesforce® platform investment and business forward, with implementation, training and support programs that maximize the return on your Sales Cloud®, Service Cloud® and Marketing Cloud™ investments.
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Unveil your digital brand, through e-commerce and marketing automation, and mobile technology. Leverage our technical and creative services to map the customer journey.
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Kasasa, a provider of innovative products, world-class marketing and data-driven consulting solutions to community financial institutions, has established significant business efficiencies, increased growth and achieved customer service milestones since deploying its CRM solution. Today, all Kasasa employees across the organization are leveraging CRM technology to help its customers compete with large, established financial institutions and megabanks across the United States.
“SugarCRM software combines all Kasasa's customer business processes into a centralized platform that allows our employees to sell, service and support our customers in a highly personalized and localized way,” said Thomas Shields, Kasasa vice president and general manager of operations. “SugarCRM software has truly improved our workflows and business processes. Those, coupled with the insights gained from analytics-based reporting, have saved us nearly 4,000 staff hours per year, improved revenue forecasting and contributed to Kasasa's rapid growth – which has tripled in size during the past seven years.”